Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag your own experience with a Singapore-facing operator? This page tells you how to reach the team behind Top 10 Online Casinos Singapore and what we can (and can't) help with.
How to Reach Our Team
The fastest way to contact us is by email at [email protected]. We read every message and aim to reply within a couple of business days. When you write in, it helps to include:
- The name of the page or casino your message relates to
- A short description of what you noticed or what you'd like to ask
- Any screenshots or links that support what you're describing (if relevant)
This lets us look into your query without going back and forth for extra detail.
What We Can Help With
Our reviews and rankings of operators such as BK8, Gembet, DashKing88, CoinPoker Casino and the other brands featured on this site are based on publicly available information about game selection, bonus terms, payment options and licensing status at the time each page was checked. If you believe something we've published is out of date or inaccurate — a bonus amount, a payment method, a licence detail — we want to know, and we will review and correct it where the facts support the change.
We're also happy to hear general feedback on how useful (or not) you found a review, a comparison table, or the site's guidance on choosing between operators. Reader input is one of the ways we keep our content relevant to how people in Singapore actually use these sites.
What This Page Isn't For
We don't manage player accounts, process deposits or withdrawals, or handle disputes between you and a casino operator. Those matters sit entirely with the operator's own customer support team — every casino listed on Top 10 Online Casinos Singapore runs its own account services, KYC checks and payment processing, and only they can act on account-specific issues.
Similarly, we're not able to give personalised financial or legal advice about gambling. If you're weighing up whether online gambling is right for you, or you're concerned about your own play or someone else's, our Responsible Gambling page has practical tools and links to independent support services.
Before You Write In
A few quick checks can save you time:
- Bonus or promotion questions: terms such as wagering requirements, minimum deposits and expiry windows are set by each operator and can change — always confirm current terms directly on the casino's own site before relying on what's stated in a review.
- Account or withdrawal issues: contact the casino's support team directly through their site or app; they hold your account details and can act on them immediately.
- Site content questions: if it's about how we assess or rank operators, see our review methodology covered on the relevant comparison pages, or ask us directly using the email above.
Learn More About Us
If you'd like to understand more about who publishes this site and how we approach our reviews, visit our About Us page. For details on how the site itself operates, including limitations of liability and use of content, see our Terms and Conditions.
Please note that gambling content on this site is intended for readers aged 21 and over, in line with eligibility requirements that apply to online casino play. We appreciate every message that helps us keep Top 10 Online Casinos Singapore accurate, useful and fair to the players who rely on it.